Privacy Policy

mybotbooker.com ("mybotbooker.com," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services — including SMS/text message communications.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

1. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide when you register for our services, express interest in our products, participate in activities on our platform, or contact us. This includes:

• Full name and business name
• Phone numbers (including mobile numbers for SMS communications)
• Email addresses
• Mailing and billing addresses
• Job titles and company information
• Usernames and passwords
• Payment and billing information (processed by our payment providers)
• Communication preferences
• Any other information you choose to provide

Information Collected Automatically

When you access our services, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system and device identifiers
• Pages visited, links clicked, and time spent on pages
• Referring URLs and exit pages
• Date and time stamps of activity
• Log data and usage patterns

SMS and Communication Data

If you opt in to receive SMS communications from mybotbooker.com, we collect your mobile phone number and records of messages sent and received. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third party.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and provide our services
• Process transactions and send related notices (confirmations, invoices, receipts)
• Send administrative and operational communications, including service updates
• Deliver SMS notifications, appointment reminders, and customer support messages you have opted into
• Respond to your inquiries and provide customer support
• Send marketing and promotional communications (only with your consent, and you may opt out at any time)
• Analyze usage trends to improve our platform and services
• Detect, prevent, and address fraud, abuse, and security incidents
• Comply with legal obligations and enforce our agreements

3. SMS / Text Messaging

mybotbooker.com operates an SMS messaging program to send users service-related updates, appointment notifications, customer support communications, and other relevant information. By opting in to our SMS program, you consent to receive these messages.

Opt-Out

You can cancel SMS communications at any time by texting STOP to our short code. You will receive a confirmation message verifying your unsubscription. To re-subscribe, simply opt in again as you did originally.

Help

Text HELP to our short code for assistance, or contact us directly at 734-743-1449.

Rates

Message and data rates may apply. Message frequency varies based on your interactions with our services. Contact your wireless provider for details about your plan.

Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

Service Providers

We share information with trusted third-party vendors and service providers who assist us in operating our platform and delivering our services (such as cloud hosting, payment processing, SMS delivery, email delivery, and analytics). These parties are contractually obligated to protect your data and may not use it for any purpose other than performing services on our behalf.

Business Transfers

If mybotbooker.com is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information where required by law, subpoena, or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

With Your Consent

We may share your information with third parties when you have explicitly consented to such sharing.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixels) to collect and store information about your interactions with our website. Cookies help us remember your preferences, analyze site traffic, and improve your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our services may not function properly without cookies.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer have a legitimate business need to process your information, we will delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Opt-out of marketing: Unsubscribe from marketing emails at any time using the unsubscribe link, or from SMS by texting STOP
• Data portability: Request a copy of your data in a portable format
• Withdraw consent: Where processing is based on consent, withdraw that consent at any time

Residents of California, Virginia, the EU, and the UK may have additional rights under applicable law. To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: